Frequently Asked Questions (FAQs)

1. About PRAXIS 2025

For more information, visit PRAXIS – From fracture to future.

2. Dates

7 August 2025 (Thursday). For the full programme with timing and venues, visit PRAXIS 2025 programme. There will be no virtual format or recordings.

3. Venue

Hilton Kuala Lumpur, Malaysia. Google Maps link: https://maps.app.goo.gl/CeW5YkTNxcYchQwG7.

4. Speaking at PRAXIS 2025

Speakers’ have been selected and finalised by the organiser.

5. Fees Fees are waived. Please note that only individuals with an official approval email (which includes a QR code for entry and other information) may enter the venue. Unauthorised persons will be denied entry.
6. Registration Process
   1. Applications to attend the event must be made by registering by 4 August 2025.
   2. By registering for the PRAXIS 2025, you confirm that you have read, understood and accepted the Terms & Conditions.
   3. All applications will be vetted by the organiser. The organiser reserves the right to approve or reject any application at its sole discretion and the decision is final.
   4. An official email confirmation of your application status (approved or rejected) will be sent within 10 business days.
   5. Only individuals with an official approval email (which includes a QR code for entry and other useful information) are eligible for entry. Unauthorised persons will be denied entry.
   6. If you do not receive any email confirmation of your application within 10 business days from the date of submission, please email praxis@isis.org.my as soon as possible before the start of the event. It is your responsibility to ensure that your contact details are accurate.
   7. If approved, present your QR code at the registration desk (Foyer, Level 6, Hilton Kuala Lumpur) each day to collect your name tag. To ensure security, name tags must be always worn for admission. If you have lost or damaged your name tag, please request for a replacement immediately at the registration desk. Unauthorised persons will be denied entry.
7. Vetting All applications are vetted by the organiser. The organiser will vet based on relevant professional or academic credentials, influence in the policymaking ecosystem, and/or other related experiences. Other factors include geographical location, age, sex and number of representatives per organisation. The organiser reserves the right to approve or reject any application at its sole discretion, and the decision of the organiser is final.
8. Delegate Invitation Letter for Employer If you require a delegate invitation letter to attend the event for your employer, please email praxis@isis.org.my.
9. Certificate of Attendance for Employer We do not provide certificates of attendance. However, we are able to provide a letter of thanks for attending the event (subject to proof of your attendance in our registration system). Please email praxis@isis.org.my.
10. Bringing a Guest Individuals who wish to attend the event must apply and be approved before attending. Unauthorised persons will be denied entry.
11. Withdrawal of Approved Application / Transferring to a Substitute
    1. If you wish to withdraw your attendance, you must email the organiser at praxis@isis.org.my as soon as possible.
    2. If you cannot attend the event, the organiser may consider approving a substitute. To request a transfer of your approved application to a substitute, please email praxis@isis.org.my at least 72 hours before the first day of the event, stating the substitute’s full name, designation, organisation, email and phone number. While the organiser will reasonably endeavour to meet special requirements of the substitute (e.g. dietary), these requirements may not be accommodated if the request is made on short notice.
    3. The organiser reserves the right to approve or reject any application at its sole discretion and the decision is final. You will be informed in writing if your substitute has been approved. If approved, your substitute will also receive an official approval email. Only approved individuals will be eligible for entry. Unauthorised persons will be denied entry.
12. Registration After Deadline
    1. Individuals should endeavour to register before registration closes. If you have missed registration, email praxis@isis.org.my stating your full name, designation, organisation, email and phone number.
    2. The organiser may consider your application but reserves the right to approve or reject any application at their sole discretion and the decision is final. If your application is approved, you will receive an official approval email.
    3. Only approved individuals will be eligible for entry. Unauthorised persons will be denied entry.
13. Walking in on Event Day (Not Encouraged)
    1. Unless explicitly informed by the organiser in writing to do so, walking in without an official approval email is not encouraged.
    2. Only approved individuals are eligible for entry. Unauthorised persons will be denied entry.
14. Lost QR Code Email praxis@isis.org.my for your QR code.

15. Getting Here
    
    1. Train: The nearest train station is KL Sentral. Follow the Hilton KL signage through the KL Sentral Linkway. Take the elevator up from P1 (Linkway) to Lobby (Hilton KL).
    2. Drive: Parking is RM16 nett per entry for delegates. Credit card / Touch ‘n Go parking validation is at Concierge, Level 6, or Level 7 of Hilton KL.
    3. Grab e-hailing: Install the Grab app from Google Play or App Store. Set your pickup location. Enter “Hilton KL” as your destination. Select the type of ride (e.g. GrabCar). Confirm your ride and payment method. Grab will assign a driver and you will be notified when the driver arrives. Fares vary depending on traffic and ride type. Other e-hailing services, such as InDrive and Bolt, are also available.
16. Attire
    Business / business casual / traditional formal wear / batik. Individuals who are not dressed appropriately may be denied entry.
17. Prayer Room (Surau)
    Level P1, Hilton KL.
18. Meals
    
    1. The following meals (free seating except for reserved tables) are provided for approved individuals as specified in the programme:
       
       1. Light refreshments, coffee and tea throughout the day at Foyer
       2. 7 Aug lunch at Vasco’s
    2. All meals provided by the hotel are halal. While we will make every effort to accommodate your dietary requirements, the hotel may have limitations in fulfilling highly specific dietary restrictions. Please notify us at
       praxis@isis.org.my at least fifteen (15) business days before the start of the event so that we can work towards providing you with alternative options.
    3. In the event of an overflow, the organiser will arrange for an alternative meal option for approved individuals.
19. Accessibility
    If you have accessibility requirements, please email
    praxis@isis.org.my as soon as possible. The organiser will make reasonable efforts to ensure your needs are met and provide an inclusive experience.
20. Wi-Fi
    Complimentary Wi-Fi is available at the venue. Details for connecting to the network will be provided at the venue. Please note that while the Wi-Fi will cover the event areas, the signal strength may vary in larger or more crowded spaces.
21. Printing Services
    Q Print Station in KL Sentral Station provides printing services (self-arranged and payable under individual accounts).
22. Medical Facilities
    First aid is available at the venue. Personal health and medical care are the responsibility of each individual.

    While local pharmacies and clinics are available, please be aware that they may not have all the specialised medications or treatments you may require.

    It is advisable to have adequate travel insurance that covers medical expenses during your stay and to bring along any specific medications.

23. Legal requirements for entry into Malaysia

• Check that you have a valid passport with at least 6 months of validity, flight tickets, and proof of accommodation.
• Malaysia Digital Arrival Card (MDAC): Foreigners must complete and submit the MDAC prior to arrival in Malaysia.
• To find out if you require a visa to enter Malaysia, visit here. If you require an invitation letter for your visa application, please email praxis@isis.org.my.
• Health insurance is recommended (but not mandatory).

24. Airport transfers

Airport transfer is not provided, but you may reach the venue via the following methods:

• KLIA Express Rail Link (ERL): Connects KLIA to KL Sentral in 28 minutes. One-way fare is RM55. Tickets can be purchased online or at the counter in the International Baggage Reclaim Hall, Level 3, KLIA (after clearing customs and immigration), or at the Train Platform, Level 1. Upon arrival at KL Sentral, follow the Hilton KL signage through the KL Sentral Linkway. Take the elevator up from P1 (Linkway) to Lobby (Hilton KL).
• Grab e-hailing: Install the Grab app from Google Play or App Store. Set your pickup location to “KLIA”. Enter “Hilton KL” as your destination. Select the type of ride (e.g. GrabCar). Confirm your ride and payment method. Grab will assign a driver and you will be notified when driver arrives. One-way fare is estimated at RM75-100, depending on traffic and ride type.
• Airport taxi: WhatsApp +6011 5711 4879 to arrange for 24-hour airport transfer. One-way fare for economy sedan is RM 100, exclusive of midnight charges (RM 30 for 2330-0600 hrs) or meet & greet services (RM 50). Payment to be made before flight. Driver details will be sent by the vendor 1 day before your flight.

25. Accommodation options near Hilton KL

Accommodation and all personal expenses (early check-in, late check-out, additional nights, limousine arrangements, telephone, fax, laundry, mini bar, dining or room service, and their associated taxes) are payable under individual accounts and must be self-arranged. Options include:

• Hilton KL
• Le Méridien KL
• Aloft KL Sentral
• Airbnb: Search for listings near KL Sentral (train station) for walking accessibility to Hilton KL.

26. Telephone services

• Emergency numbers: Dial 999 for police, fire, or ambulance services.
• Local calls: Local calls can be made using your hotel room phone, mobile phone or by purchasing a local SIM card from the airport or convenience stores.
• International calls: International dialling is available at most hotels (payable under individual accounts) but rates can vary. Alternatively, you can use mobile phones with an international roaming plan or purchase a local SIM card with international calling packages.
• Purchasing a SIM card: Purchase a SIM card at airport kiosks (KLIA), mobile service shops (Maxis, Digi, Celcom) in malls or convenience stores (7-Eleven). Bring your passport for registration. Choose a prepaid plan with data, calls and texts based on your needs. SIM cards are usually activated immediately. Top-up options are available at convenience stores. Most SIM cards are valid for 30 days and can be extended by topping up.

27. Voltage

In Kuala Lumpur, the standard voltage is 240V with a frequency of 50Hz. The power plugs used are of Type G (three rectangular prongs). We recommend bringing a universal adapter and, if necessary, a voltage converter.

28. Currency

The official currency in Malaysia is the ringgit (MYR). Visit local currency exchange counters at KLIA 1 (Kuala Lumpur International Airport Terminal 1) or at reputable exchange outlets within KL Sentral Station.

29. Weather

Kuala Lumpur has a tropical rainforest climate, which means it is hot and humid year-round, with frequent rain showers. Temperature ranges between 24°C (75°F) and 32°C (90°F). We recommend lightweight breathable clothing but do keep in mind that the event venue is air-conditioned and can get chilly. If you plan to explore the city after the event, it’s a good idea to bring a small umbrella, comfortable shoes, sunscreen, a hat and sunglasses.

30. Time zone

Kuala Lumpur operates in the Malaysia Time Zone (MYT), which is UTC +8:00. Malaysia does not observe daylight savings, so the time remains consistent throughout the year.

31. Media enquiries

For all media enquiries, please contact: 

• Rachel Priya (rachel@isis.org.my; +6010 231 5821)
• Kristine Yap (kristine.yap@isis.org.my, +6017 333 3637)